CUT YOUR ON-HOLD TIME!
We have a way for you to contact our office but avoid waiting on the phone: "Option 2" on our phone menu allows you to leave messages requesting routine medication refills and completion of forms (e.g., sports physicals, school medication use releases).
If you call between 8 AM and 3 PM, Monday through Friday, we will have your refill or your form completed by the next business day, including Friday requests being completed by Saturday morning.
If you call between 3 PM and 5 PM we will complete your request by TWO business days later.
We hope that many families will make use of this time-saving feature. However, we are always happy to speak with you if that will serve your needs the best!
Another helpful tip: routine medication refills and routine appointments can be requested through your child's Patient Portal!